TIXAE CORE LIMITED Privacy Policy
Effective as of June 24, 2025
1. About this Policy
This Privacy Policy outlines how TIXAE CORE LIMITED ("we," "our," "us") and its global subsidiaries process your personal data in connection with your use of our time management, platform management, and data analysis services, including access to our applications, websites, and features (collectively, the "TIXAE Service").
All subsidiaries of TIXAE CORE LIMITED are required to fully comply with the terms and obligations set forth in this Privacy Policy. Each subsidiary operates as a distinct entity, and any disputes, claims, or issues related to the processing of personal data or service usage must be addressed directly with the local subsidiary or the specific provider of the service in your region.
- This Policy applies to: All uses of the TIXAE Service, whether free or paid. The personalization of your user experience. The infrastructure required to provide our services, including any connections of your TIXAE account with third-party applications. The integration of third-party services, including Google Calendar, to enhance scheduling and availability features.
- From time to time, we may introduce new or additional services, which will also be subject to this Policy unless stated otherwise.
This Policy does not: Apply to any services not covered by TIXAE CORE's Terms of Use. Govern external services or third-party tools that have their own privacy policies.
2. Your Personal Data Rights and Controls
As a user, you are granted specific rights over your personal data under various privacy laws, including the General Data Protection Regulation (GDPR). These rights include:
- Be Informed: Know how we process your personal data.
- Access: Request access to your personal data.
- Rectification: Request that we amend or update inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data under certain circumstances.
- Restriction: Request that we temporarily or permanently stop processing your personal data.
- Object: Object to our processing of your personal data, including for tailored advertising.
- Data Portability: Request that we transfer your personal data to another service provider.
- Not Subject to Automated Decisions: Ensure significant decisions are not made solely based on automated processes.
To exercise these rights, you can adjust your settings within the TIXAE Service or contact us directly.
3. Personal Data We Collect About You
We collect the following types of personal data depending on your use of the TIXAE Service:
- User Data: Information such as your name, email address, password, and payment details, required to set up and manage your account.
- Usage Data: Information about your activities within the service, including time management statistics, platform interactions, and software usage history.
- Device Data: Information related to the devices used to access the TIXAE Service, including IP addresses, browser type, and system information.
- Calendar Data: If you choose to integrate your Google Calendar, we may collect data related to your calendar events, including event titles, dates, times, attendees, and descriptions, solely for the purpose of providing scheduling and availability features.
We may collect data directly from you, through your device, or from third parties you connect with the TIXAE Service.
4. Our Purpose for Using Your Personal Data
We use your personal data for the following purposes:
- Service Provision: To deliver the TIXAE Service, maintain your account, and ensure the service functions properly.
- Personalization: To improve your experience by providing personalized features and settings.
- Security: To protect against unauthorized access, fraud, and misuse of the service.
- Marketing: With your consent, we may send you tailored marketing and promotional content.
- Scheduling and Availability: If you integrate your Google Calendar, we use your calendar data to:
- Schedule appointments and events on your behalf, as directed by your use of the TIXAE Service.
- Determine your availability for scheduling purposes.
- Display your availability to you and others, as part of the TIXAE Service's functionality.
4.1. Google Workspace APIs and AI/ML Model Training
We explicitly affirm that data obtained through Google Workspace APIs (including Google Calendar data) is NOT used to develop, improve, or train generalized Artificial Intelligence (AI) and/or Machine Learning (ML) models. Any data accessed through Google Workspace APIs is used solely for the purpose of providing the specific functionality described in this Privacy Policy, such as scheduling and availability features within the TIXAE Service.
Our legal basis for processing your data includes: Performance of a contract, Legitimate interest, Consent, and Legal obligations.
5. Sharing Your Personal Data
We share your personal data only when necessary for providing the TIXAE Service or when required by law:
- Service Providers: We share data with vendors who provide technical infrastructure, customer support, and security services.
- Advertising Partners: With your consent, we may share data with advertising partners to deliver relevant ads.
- Legal Authorities: In compliance with applicable law or in response to valid legal requests.
- With your explicit consent, and as necessary to provide scheduling features, we may share limited calendar data (e.g., availability information) with other users of the TIXAE Service, as directed by your settings and use of the service. We do not share your full calendar details with third parties for any other purpose.
6. Data Retention
We retain your personal data only as long as necessary to provide the TIXAE Service, maintain performance and business operations, comply with legal obligations, and resolve disputes. You may request the deletion of your personal data at any time, although we may retain certain information for legal or operational reasons.
7. Transfer to Other Countries
We may transfer your personal data to countries outside your home jurisdiction to operate and provide the TIXAE Service. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms, are in place to protect your data.
8. Keeping Your Personal Data Safe
We are committed to safeguarding your personal data and implement various security measures, including encryption, secure servers, and access controls. However, no system is completely secure, so we encourage you to use strong passwords and avoid sharing your login details.
- Use a strong, unique password.
- Never share your password with others.
- Log out after using shared devices.
9. Children
The TIXAE Service is not intended for users under the age of 13, and we do not knowingly collect data from children. If we become aware that a child has provided personal data, we will take steps to delete it promptly. Parents or guardians who believe their child has provided personal data without consent should contact us immediately.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Any material changes will be communicated via email or notifications within the TIXAE Service. Continued use of the service after such updates indicates your acceptance of the revised policy.
11. How to Contact Us
For any questions, concerns, or requests regarding this Privacy Policy, you can contact us at:
- Email: legal@tixae.ai
- Address: TIXAE CORE LIMITED, 62 Riccarton Road, Riccarton, Christchurch 8011, New Zealand
TIXAE CORE LIMITED and its subsidiaries are the data controllers responsible for your personal data under this Policy. Please note that any legal disputes or claims should be addressed to the local subsidiary or service provider responsible for delivering the TIXAE Service in your region.